Contact Us
Customer Service
Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
Direct Sales
Please send your Name, Mobile number and City.
Our sales team will contact you soon.
Our sales team will contact you soon.
Membership Rewards
Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
Platinum Services
Toll free number:
800 119 5555
From outside the Kingdom:
(+96611) 407 1999
800 119 5555
From outside the Kingdom:
(+96611) 407 1999
Corporate Services
Call Center:
800 440 0004
From outside the Kingdom:
(+96611) 292 6661
800 440 0004
From outside the Kingdom:
(+96611) 292 6661
Merchant Services
Call Center:
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
800 124 2229
From outside the Kingdom:
(+96611) 292 6666
E-mail: merchants@americanexpress.com.sa
Mailing Address
American Express Saudi Arabia
P.O. Box: 6624
Riyadh 11452
Kingdom of Saudi Arabia
P.O. Box: 6624
Riyadh 11452
Kingdom of Saudi Arabia
Office Locations
Click here to view office locations
Office Hours
Riyadh Front Office:
9:00 am to 5:00 pm
Jeddah Front Office:
9:00 am to 5:00 pm
Dhahran Front Office:
9:00 am to 5:00 pm
Aramco Office-Midra:
9:00 am to 4:30 pm
9:00 am to 5:00 pm
Jeddah Front Office:
9:00 am to 5:00 pm
Dhahran Front Office:
9:00 am to 5:00 pm
Aramco Office-Midra:
9:00 am to 4:30 pm
Ramadan Working hours
Riyadh Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Jeddah Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Dhahran Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Aramco Office-Midra:
Sunday - Thursday 10:00 am to 4:00 pm
Sunday - Thursday 10:00 am to 4:00 pm
Jeddah Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Dhahran Front Office:
Sunday - Thursday 10:00 am to 4:00 pm
Aramco Office-Midra:
Sunday - Thursday 10:00 am to 4:00 pm
Card related Sharia Queries
For Card related Shari’a queries, please send your questions to Ask-sharia@americanexpress.com.sa
Collections
Contact Numbers
(+96611) 2926762
(+96611) 2926763
(+96611) 2926764
(+96611) 2926762
(+96611) 2926763
(+96611) 2926764
Work Timings:
Sun -Thu
7:30 am to 3:30 pm
Sun -Thu
7:30 am to 3:30 pm
Complaints
Toll free number:
800 442 4442 From outside the Kingdom:
(+966 11) 292 6663
800 442 4442 From outside the Kingdom:
(+966 11) 292 6663
Work Timings:
Sun -Thu
9:00 am to 5:00 pm
Sun -Thu
9:00 am to 5:00 pm

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