Explore ways to protect yourself from identity theft.
Your details are private. Let's keep it that way.
Identity theft occurs when someone uses your name and personal details to open new Accounts or take over your existing Account. Fortunately, there are a number of easy ways you can avoid identity theft.
Keep personal details personal
When choosing a user ID, password and PIN, avoid using something that's easy to find out, like your child or pet's name. Use different passwords for all accounts (that includes email and social media) and change them regularly.
Keep your financial information safe.
Destroy, preferably shred, any documents or receipts that contain personal financial information such as statements, sales slips, invoices, etc. when no longer needed.
Ensure that online transactions are performed on websites belonging to reputed organizations. Access internet shopping sites by typing the address into your web browser. Never go to websites from a link in an email and then enter personal details. Use secure websites by ensuring that the security icon (locked padlock or unbroken key symbol) is showing in your browser window.
General Security Advice
- When using your Card in an ATM machine always stand close to the cash machine to cover the keypad, so nobody can see you when typing your PIN.
- If there is anything unusual about the cash machine, or there are signs of damage to the machine, do not use the machine.
- If someone close to the cash machine is behaving strangely or offers to help you or makes you feel uncomfortable, use another machine.
- If your Card is retained by the ATM machine, inform American Express Saudi Arabia immediately on 800 124 2229 (in the Kingdom) or +966 11 292 6666 (from overseas).