The Platinum Card: Where Metal Luxury Meets Precision
Crafted from sleek, durable steel, The Platinum Card embodies sophistication and modernity. Its precise and elegant design reflects the prestige and exclusivity of your Platinum membership.
Supplementary Cards share the same refined design. For added convenience, your Card number and expiry date are subtly etched on the back, ensuring a secure and seamless experience.
Manage Your Platinum Card Anytime, Anywhere
Take control of your Platinum Card with the Amex KSA App and Online Services. Whether on the go or at home, you can effortlessly track transactions, manage rewards, and monitor benefits, ensuring you’re always in charge of your account.
Key Features:
- View your current balance, recent transactions, and statements.
- Sign up for mobile and email alerts to stay updated.
- Monitor your Membership Rewards points in real time.
- Explore exclusive Amex offers and updates.
- Access paperless monthly statements online.
Get Started
1. Download the Amex KSA App:
Enjoy seamless account management on the go.
2. Register for Online Services:
Log in Here to access these features from your desktop or any browser.
Activate Your Platinum Card
If you have not activated your Card yet, it is easy to do so through the Amex KSA App:
1. Locate Your Card Number:Find your 15-digit Card number on the reverse side of your Card.
2. Activate Your Card:
- Through the App: Download the Amex KSA App to activate your Card and start managing your account instantly.
- By Phone: Contact your Platinum Concierge for assistance:
⚬ Inside Saudi Arabia: 800 119 5555
⚬ Outside Saudi Arabia: (+966) 11 407 1999
Do not wait! Activate your Card today and unlock the exclusive benefits of your Platinum membership
Card Lost, Stolen, or Damaged? We’ve Got Your Back
In case your Platinum Card is lost, stolen, damaged, or not received, contact your Platinum Concierge immediately. Within Saudi Arabia, dial 800 119 5555; from outside Saudi Arabia, call (+966) 11 407 19999.
Your card will be canceled and a replacement will be on its way. If your card is still usable, you can continue to use it until the new one arrives.
Don’t have an Online Account? Contact us for assistance in setting one up.
Global ATM Access at Your Fingertips
Enjoy convenient access to cash worldwide. Please note that cash withdrawals are subject to our Terms & Conditions, and applicable charges may apply. For more details, call the number on the back of your Card or search here for ATM locations.
Contactless Payments
Experience the ease of contactless payments with your Card. For purchases of Ʀ 100 or less, simply tap your Card to complete the transaction.
For added convenience, use Apple Pay to make secure payments in-store with your iPhone or Apple Watch, or for in-app purchases on your eligible iPhone or iPad.
Add your Card to Apple Wallet for convenience and security!
SafeKey®
As an American Express Saudi Arabia Cardmember, feel confident shopping online with your American Express Card. SafeKey utilizes the latest 3D® Secure technology to protect you against fraud. During checkout with participating retailers, a SafeKey box will appear to verify your spending patterns and ensure you are the one making the purchase. You will receive a one-time password (OTP) for additional security. In some cases, we may call you for instant verification to complete your transaction.
For added security, you'll receive a one-time password (OTP) to confirm your transaction. In some cases, we may contact you for instant verification to complete your purchase.
Plan It™:
Equal monthly installments with Plan It™
Some purchases stay on our minds long after we've left the store. With our "Equal Monthly Installments" offer, you can indulge in what you love and pay at your convenience. The Platinum Card’s Plan It™ program lets you convert purchases over Ʀ 1,000 into easy installments over 3, 6, 9, or 12 months. Redefine your shopping experience with the flexibility of American Express®. Terms & Conditions apply.
First Step: Buy what you like.
Second Step: Call your Platinum Concierge on 800 119 5555 at least 3 working days before your statement is generated to inform our team that you wish to pay the purchase amount in monthly installments with Plan It™. Our team will then set up the payment plan that suits you best.
For more details, please call your Platinum Concierge
from inside Saudi Arabia: 8001195555,
From outside Saudi Arabia: (+966) 11 407 1999
or email: PlatinumCare@americanexpress.com.sa
or Click Here.
| Equal Monthly Installments | 3, 6, 9, or 12 months |
|---|---|
| Monthly Fees | 1 -1.5% |
| Minimum Amount | $266.66 or Ʀ 1000 |
| Initiation fee (Including VAT) | Ʀ 57.5 |
| Max. Amount of Card Limit | 100% |
| Max. Active Plans | 5 |
Keep Your Card PIN Secure
Your PIN is personal—never share it with anyone.
Avoid using your PIN for online, mail order, or phone purchases. Instead, you may be asked to provide your four-digit Card Identification (CVV) number located on the front of your Card.
Access Your PIN Anytime, Anywhere
Forgot your PIN? No problem! Simply log in to your Online Services Account or use the Amex KSA App to view or remind yourself of your selected PIN anytime.
Changing Your PIN Made Simple
You can also change your PIN to something more memorable or unlock it should you need to via one of SAIB ATM cash machines.
Card Identification Number (CVV)
Your four-digit Card Identification Number (CVV) is found on the front of your American Express Card, towards the right. This number may be required for travel and lifestyle confirmation transactions.
Manage Your Statement and Payments wit Ease
You can view your latest statement and payment due date by registering for Online Services. To change your payment due date, contact your Platinum Concierge, ensuring your account is up to date before making this request.
Know Your Payment Due Date
Your payment due date will be displayed as soon as your first statement is generated. You will receive a notification via SMS or email to keep you seamlessly updated.
Paying Your Bills Made Easy
Choose from a range of secure and convenient payment options tailored to suit your needs:
- SADAD: Pay online via SADAD by adding AMEX as a beneficiary using Biller Code 018.
- Direct Debit: Set up automatic payments through your Platinum Concierge Team. Note: Your current statement requires manual payment; Direct Debit starts from your next statement.
- Bank Payment: Pay at any local bank using cash or a Saudi Riyal cheque. Be sure to include your SADAD account number on the payment slip.
- Bank Transfer: Local and international bank transfers are accepted.
Save your Card details to all your online accounts
Saving your new American Express Card details at your favorite online retailers is a convenient and secure way to make quick purchases. Enjoy rewards for nearly every Ʀ 3.75 you spend and check out faster at popular sites.
