The Platinum Card: Where Metal Luxury Meets Precision
Crafted from sleek, durable steel, The Platinum Card embodies
sophistication and modernity. Its precise and elegant design reflects the prestige and exclusivity of
your Platinum membership.
Supplementary Cards share the same refined design. For added convenience, your Card number and expiry
date are subtly etched on the back, ensuring a secure and seamless experience.
Manage Your Platinum Card Anytime, Anywhere
Take control of your Platinum Card with the Amex KSA App and Online Services. Whether on the go or at home, you can effortlessly track transactions, manage rewards, and monitor benefits, ensuring you’re always in charge of your account.
Key Features:
- View your current balance, recent transactions, and statements.
- Sign up for mobile and email alerts to stay updated.
- Monitor your Membership Rewards points in real time.
- Explore exclusive Amex offers and updates.
- Access paperless monthly statements online.
Get Started
1. Download the Amex KSA App:
Enjoy seamless account management on the go.
2. Register for Online Services:
Log in Here to access
these features from your desktop or any browser.
Activate Your Platinum Card
If you have not activated your Card yet, it is easy to do so through the Amex KSA App:
1. Locate Your Card Number:Find your 15-digit Card number on the reverse side of your Card.
2. Activate Your Card:
- Through the App: Download the Amex KSA App to activate your Card and start managing your account instantly.
- By Phone: Contact your Platinum Concierge for
assistance:
⚬ Inside Saudi Arabia: 800 119 5555
⚬ Outside Saudi Arabia: (+966) 11 407 1999
Do not wait! Activate your Card today and unlock the exclusive benefits of your Platinum membership
Card Lost, Stolen, or Damaged? We’ve Got Your Back
In case your Platinum Card is lost, stolen, damaged, or not received, contact your Platinum Concierge immediately. Within Saudi Arabia, dial 800 119 5555; from outside Saudi Arabia, call (+966) 11 407 19999.
Your card will be canceled and a replacement will be on its way. If your card is still usable, you can continue to use it until the new one arrives.
Don’t have an Online Account? Contact us for assistance in setting one up.
Global ATM Access at Your Fingertips
Enjoy convenient access to cash worldwide. Please note that cash withdrawals are subject to our Terms & Conditions, and applicable charges may apply. For more details, call the number on the back of your Card or search here for ATM locations.
Contactless Payments
Experience the ease of contactless payments with your Card. For purchases of Ʀ 100 or less, simply tap your Card to complete the transaction.
For added convenience, use Apple Pay to make secure payments in-store with your iPhone or Apple Watch, or for in-app purchases on your eligible iPhone or iPad.
Add your Card to Apple Wallet for convenience and security!
SafeKey®
As an American Express Saudi Arabia Cardmember, feel confident shopping online with your
American Express Card. SafeKey utilizes the latest 3D® Secure technology to protect you
against fraud. During checkout with participating retailers, a SafeKey box will appear
to verify your spending patterns and ensure you are the one making the purchase. You
will receive a one-time password (OTP) for additional security. In some cases, we may
call you for instant verification to complete your transaction.
For added security, you'll receive a one-time password (OTP) to confirm your
transaction. In some cases, we may contact you for instant verification to complete your
purchase.
Plan It™:
Because celebrations and happiness can't wait and your peace of mind is our top priority, we bring you the new Plan It™ service, giving you the financial flexibility to buy what you love and conveniently pay in monthly installments while enjoying your rewards.
Plan It™ Benefits
- Buy the things you love when you want
- Choose a payment plan that works for you
- Transparent payment plan
- Enhanced purchasing power
- Ease in cash flow management
How Plan It™ Works
Step 1 – Sign in
Sign in to the Amex KSA App.
Step 2 – Choose your purchase
Tap on the eligible purchase you want to use Plan It™ for.
Step 3 – Select your plan
Choose your preferred monthly payment plan.
Step 4 – Submit
Review and submit your plan.
Step 5 – Receive confirmation
Once submitted, you will receive a confirmation email and SMS.
For more details, please call your Platinum Concierge
from inside Saudi Arabia: 8001195555,
From outside Saudi Arabia: (+966)
11 407 1999
or email: PlatinumCare@americanexpress.com.sa
or Click Here.
For transactions below Ʀ 25K, the profit rate is 1%.
For transactions above Ʀ 25K, the profit rate is 1.5%.
For comparison purpose, below are the Plan It service term costs, expressed as both a
flat percentage
For transactions equal or below Ʀ 25,000 or 6,667 USD
| Tenure | Flat monthly % (Murabaha Margin) | Diminishing balance % | APR (including Ʀ 50 initiation fee) |
|---|---|---|---|
| 3 Months | 1% | 1.5% | 25.83% |
| 6 Months | 1% | 1.70% | 26.24% |
| 9 Months | 1% | 1.76% | 25.99% |
| 12 Months | 1% | 1.79% | 25.80% |
| 24 Months | 1% | 1.80% | 24.97% |
The APR presented in the table above is calculated based on an indicative finance
amount of Ʀ 12,000, inclusive of a fixed initiation fee
of Ʀ 50, and may vary depending on the actual finance
amount.
For transactions greater than Ʀ 25,000 or 6,667 USD* and a diminishing balance percentage**.
| Tenure | Flat monthly % (Murabaha Margin) | Diminishing balance % | APR (including Ʀ 50 initiation fee) |
|---|---|---|---|
| 3 Months | 1.5% | 2.23% | 36.62% |
| 6 Months | 1.5% | 2.52% | 38.90% |
| 9 Months | 1.5% | 2.61% | 39.18% |
| 12 Months | 1.5% | 2.65% | 39.15% |
| 24 Months | 1.5% | 2.62% | 37.60% |
The APR presented in the table above is calculated based on an indicative finance
amount of Ʀ 25,000, inclusive of a fixed initiation fee
of Ʀ 50, and may vary depending on the actual finance
amount.
* Flat percentage applied on the original transaction amount and applied on a
monthly basis.
** Diminishing balance percentage is the percentage at which the term cost is
calculated on the remaining balance of the transaction amount after each payment is
applied, with the remaining balance decreasing on a monthly basis.
Keep Your Card PIN Secure
Your PIN is personal—never share it with anyone.
Avoid using your PIN for online, mail order, or phone
purchases. Instead, you may be asked to provide your four-digit Card
Identification (CVV) number located on the front of your Card.
Access Your PIN Anytime, Anywhere
Forgot your PIN? No problem! Simply log in to your Online Services Account or use the Amex KSA App to view or remind yourself of your selected PIN anytime.
Changing Your PIN Made Simple
You can also change your PIN to something more memorable or unlock it should you need to via one of SAIB ATM cash machines.
Card Identification Number (CVV)
Your four-digit Card Identification Number (CVV) is found on the front of your American Express Card, towards the right. This number may be required for travel and lifestyle confirmation transactions.
Manage Your Statement and Payments wit Ease
You can view your latest statement and payment due date by registering for Online Services. To change your payment due date, contact your Platinum Concierge, ensuring your account is up to date before making this request.
Know Your Payment Due Date
Your payment due date will be displayed as soon as your first statement is generated. You will receive a notification via SMS or email to keep you seamlessly updated.
Paying Your Bills Made Easy
Choose from a range of secure and convenient payment options tailored to suit your
needs:
- SADAD: Pay online via SADAD by adding AMEX as a
beneficiary using Biller Code 018.
- Direct Debit: Set up automatic payments through your
Platinum Concierge Team. Note: Your current statement requires manual payment; Direct
Debit starts from your next statement.
- Bank Payment: Pay at any local bank using cash or a Saudi
Riyal cheque. Be sure to include your SADAD account number on the payment slip.
- Bank Transfer: Local and international bank transfers are
accepted.
Save your Card details to all your online accounts
Saving your new American Express Card details at your favorite online retailers is a convenient and secure way to make quick purchases. Enjoy rewards for nearly every Ʀ 3.75 you spend and check out faster at popular sites.
